2 Fools And A Bull is a restaurant in Aruba. Only one sitting per evening. About sixteen people sitting around a counter with the chef and host in the center. Chef’s choice and many courses with wine. Lends itself to good conversation with interesting new friends for the evening.

We had a wonderful meal and evening at 2 Fools And A Bull last year so it wasn't surprising that I saw it listed as one of the best (most-highly rated) restaurants in Aruba when I was looking to make dinner reservations when we are in Aruba next week.

I remembered that we had a hard time getting a space around the table last year, so I was apprehensive about getting a reservation on only a week’s notice. But I took the chance and emailed with a non-too-subtle reminder that we had such a great meal last year.

The next day, I received an email from the host, Paul, who surprised me with a confirmation for the evening that I chose. He added “No raw onions and garlic again?” -- a reference to Flo’s dislike of those culinary regulars.

I confirmed that the restrictions were still pertinent.

A lesson. That’s great customer relations. Whether Paul remembered (which I doubt) or checked his notes from last year, his attention to his customers is a note-worthy example for us all. There is no better way to make a person feel special than to know them and let them know that you know them because if they know that you know, they’ll be back.