[Fredslist] Brainlink is hiring technical support rockstars

[Raj Goel]

http://www.brainlink.com/about-us/jobs/

*HIRING NOW* Technical Support Rockstars

We're looking for rockstars, not salary-men.

We work with hedge funds, construction firms and "interesting" clients in between where mission details may be secret...or occasionally, .

We are a high performance, well compensated team of experts and professionals.

If you have what it takes to join our team, feel free to apply.

If not, look elsewhere.



Who you are:

You love learning AND have practical skills.

You must have a desire, a compelling need, to be better today than you were yesterday.

You think 12 hour days are for wimps.

And you can rock a Brooks Brothers suit (with appropriate tie knots<http://www.brainlink.com/2014/05/01/there-are-177417-ways-to-tie-a-knot/>)

You know what chain of command is, and you also know when to take initiative.

You have what it takes to double your salary in 3 years.

You understand that the job is yours...until you fail or I find somebody better.<http://www.imdb.com/title/tt0120201/quotes>



You live by the professional's creeds:
*         Integrity is everything
*         Your word is your bond
*         Ready to lead, Ready to Follow, Never Quit
*         Take responsibility for your actions and the actions of your team mates
*         Failure is NOT an option
*         More you sweat in training, less you bleed in battle
*         It is an honor and a privilege to serve our clients



Who we are:

Senior trainer and team mentor is ex-special forces, combat-trained, and has built banks, trading floors and complex infrastructures on the eastern sea board.  He also wrote an award-winning novel<http://www.amazon.com/Armor-John-Steakley/dp/0886773687>.  You will meet his standards...or else.

Our CEO<http://www.rajgoel.com/> speaks about cyber-security and privacy at conferences around the world.  He's a frequent guest ontelevision <http://www.brainlink.com/about-us/media/> and is a published author<http://www.amazon.com/Important-Secrets-Getting-Great-Results/dp/0984424814>.

Your team lead knows more about VMWare's iSCSI tuning than most VCPs...and he manages a dozen projects at a time.



Our Training Ladder:

We have a 19-certification training ladder!

Connectwise, Continuum, Cyberoam CCNSP, A+, MCSA Desktop 1&2, Network+ or CCNA, VMware VTSP, VTP, CompTIA Security+, MCSA Server 410/411/412, MCSE Server 413 & 414, VMWare VCP



Skills Requirements:

- Excellent people skills and excellent telephone manner.
- Competency in diagnosing, troubleshooting and resolving system and network related issues on servers, desktops, peripherals and related equipment. Wide experience with a variety of systems and environments.
- Ability to concisely describe or summarize a problem and steps taken to diagnose and resolve it, in writing.
- Ability to determine best practices and routines for various technical implementations and maintenance. Should be able to put processes in clear documentation.
- Willingness and ability to learn new skills and use new types of information.
- Responsibility and reliability.
- Persistence to see a problem through to its resolution, and ability to research possible solutions when encountering resistance.
- Multi task and move between complicated issues. Ability to remain calm and perform under pressure.
- Adaptable to a continually changing and growing work environment serving clients to better their business.



Technical Requirements:
- Minimum of 3-5 years of experience providing computer and network support.
- Strong hands-on/practical experience with the Windows Server family 2003/2008/2012. Intimate knowledge of all current Microsoft Desktop Operating Systems.
- Extensive experience with Active Directory, DNS, DHCP, etc.
- Experience with Microsoft Exchange 2003/2007/2010.
- Experience with VMWare ESXi. Experience with VMWare in enterprise environments a plus.
- Familiarity with Microsoft SQL for installation, backup, restoration, and troubleshooting the service. No coding required.
- Experience with network firewall and routing equipment. Understanding of VLANs, routing, QOS, VPN tunnels.
- Experience in the Managed Service Industry is a plus.
- Connectwise experience is a plus.
- Mac / Linux experience a plus.



Responsibilities:
- Provide final tier escalation for issues which could not be solved by lower tiered internal staff. Responding to & resolving challenging server and network issues.
- Execute internal and client facing technical projects. Manage small projects and timelines.
- Assist in development of standards and procedures.
- Assist in the management and upkeep of several client network systems.
- Participate in high level strategic meetings with clients about their IT infrastructure. Generating project plans based upon these meetings.
- Evaluate new client networks and prepare assessments. Prepare software / hardware recommendations.
- Document all work performed in ticketing system.



Benefits & Values:
- Base salary plus bonuses based on certifications and work performed.
- Health and dental coverage provided.
- Certification training and tests provided.


To apply, click here http://www.ondemandassessment.com/verify/apply/BeeeyqR/ChCnEnah


--Raj

Rajesh Goel, CISSP
cell (917) 685-7731
CTO: Brainlink International, Inc.
You run your business, and leave the IT to us.
raj at brainlink.com<mailto:raj at brainlink.com>
http://www.brainlink.com<http://www.brainlink.com/>
http://www.RajGoel.com<http://www.rajgoel.com/>
http://www.linkedin.com/in/rajgoel
TWITTER: https://twitter.com/Rajgoel_NY
SKYPE: brainlink-raj

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