She followed company protocol, but was that the right thing to do?

Last week an elderly woman passed away – and the 911 call that preceded her death is all over the news and hard to listen to.  As the 87 year old woman deteriorated in the dining room at the independent living facility at which she lived, the nurse attending to her care repeatedly told the 911 operator that she could not provide CPR to the dying woman. The 911 operator pleaded with the nurse but she calmly repeated that company protocol prohibited her from doing so. And so, without the aid she needed, the woman passed away.

Disturbing and very sad on so many levels.