I hope not but numerous visits over a recurring issue makes this commentator think just that.
Despite my Subaru dealer’s nice treatment of this customer after numerous visits in a dozen days, including a loaner car after my last visit, I remain unhappy about a vehicle I once really enjoyed.
As the pic above left shares, Shelly reported the instrument panel “blew up” one afternoon. We did not use the car over a long weekend until the scheduled service appointment came around. Supposedly, the problem got solved but a part needed; I got word the part came in early the next morning and by late morning I returned for its installation. I thought all good.
Not so fast. While driving my daughter to her new apartment, those dashboard indicator lights blew up – AGAIN.
Subaru automatically emailed me these issues:
☼ EyeSight System (Potential problem with Eyesight Driver Assist technology)
☼ Vehicle Dynamic Control (Potential problem with system that monitors and analyzes steering angle, engine speed, and braking conditions)
☼ Check Engine (Potential problem vehicle engine control system.)
I reasoned no appointment necessary and returned to the dealer early the next morning; despite calls to the company’s tekkies (engineers), no solution other than maybe the phone charging ports – where I only use original Apple iPhone lightning charge cable – and thus MY CABLES (really!) were at fault. We “negotiated” and I agreed to not use the ports and contact the service department tomorrow.
Well, tomorrow never came.
The indicator lights “returned” before this weekend and a “black car” (the “loaner”) “sits in” for the “blue car” (our other Subaru is known in the family as the “white car” – we could just call the cars by their models rather than their colors but this way works for us).
So the question remain will the joy (pic below) return?
Or do I want to move in a new direction?
I just want to...