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<p class="MsoNormal">Greetings, Fellow Gothamites –<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I recently purchased a SurfacePro 8, which has been nothing but trouble since it arrived. I have spent an incredible amount of time with Microsoft tech support, and it seems that the consensus is that the machine needs to be replaced.
Unfortunately, while I was determined to sort this out today, I ended upon getting disconnected at least a dozen times, whether on purpose or due to an amazingly bad phone system, I do not know. What I do know is that I am at my wits end.<o:p></o:p></p>
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<p class="MsoNormal">Does anyone have any senior contact at Microsoft support? Preferably here is the U.S.? I’m not looking for any special treatment; I am just looking to be able to speak with someone who can resolve this matter without constantly telling
me that I need a different department, and then getting disconnected.<o:p></o:p></p>
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<p class="MsoNormal">HELP!<o:p></o:p></p>
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<p class="MsoNormal">BRS<o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:-4.5pt"><b><span style="font-size:16.0pt;color:#003F5E"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-left:-4.5pt"><b><span style="font-size:16.0pt;color:#003F5E">Bruce R. Swicker<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:-4.5pt"><span style="font-size:12.0pt;color:#E5A362">Vice President, Lawyers Program<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:-4.5pt"><span style="color:gray">210 Hudson Street, Suite 601, Jersey City, NJ 07311<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:-4.5pt"><span style="color:gray">350 Hudson Street, 4<sup>th</sup> Floor, New York, NY 10014<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:-4.5pt"><span style="color:gray"><a href="mailto:bruce.swicker@epicbrokers.com"><span style="color:blue">bruce.swicker@epicbrokers.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:-4.5pt"><span style="color:gray">(201) 356-0104 Direct | (212) 764-6740 Direct | (929) 280-1672 Cell
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:-4.5pt"><span style="color:gray">epicbrokers.com | CA License 0B29370<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:-4.5pt"><span style="color:gray">Edgewood Partners Insurance Center<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:-4.5pt"><a href="https://www.linkedin.com/company/epicinsurancebrokers/"><span style="color:gray;text-decoration:none"><img border="0" width="92" height="22" style="width:.9583in;height:.2333in" id="Picture_x0020_2" src="cid:image002.gif@01D820FF.9F19D810" alt="LinkedIn"></span></a><span style="color:gray">
</span><a href="https://www.facebook.com/EPICInsuranceBrokersAndConsultants?bookmark_t=page"><span style="color:gray;text-decoration:none"><img border="0" width="112" height="22" style="width:1.1666in;height:.2333in" id="Picture_x0020_13" src="cid:image003.gif@01D820FF.9F19D810" alt="Facebook"></span></a><span style="color:gray"><o:p></o:p></span></p>
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