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<p style="margin:0;padding:0;font-family: arial; font-size: 10pt; word-wrap: break-word;">Hi,</p>
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<p style="margin:0;padding:0;font-family: arial; font-size: 10pt; word-wrap: break-word;">I had an issue where the driver knew that United was no longer operating in JFK and didn't mention it to me and still took me to JFK (Where I told him, my error). I was charged twice. I was a bit angry the driver didn't correct me before taking me to JFK and I needed to be in LGA.</p>
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<p style="margin:0;padding:0;font-family: arial; font-size: 10pt; word-wrap: break-word;">I tried complaining with no avail, since they don't accept calls.</p>
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<p style="margin:0;padding:0;font-family: arial; font-size: 10pt; word-wrap: break-word;">Frustrating. Maybe we need to stop using Uber and instead use Lyft.</p>
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<p style="margin:0;padding:0;font-family: arial; font-size: 10pt; word-wrap: break-word;">Good luck,</p>
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<p style="margin:0;padding:0;font-family: arial; font-size: 10pt; word-wrap: break-word;">Lourdes V. Hartrick</p>
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<p style="margin:0;padding:0;font-family: arial; font-size: 10pt; word-wrap: break-word;">Realty Connect USA</p>
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<p style="margin:0;padding:0;font-family: arial; font-size: 10pt; word-wrap: break-word;">646-752-1323</p>
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<p style="margin:0;padding:0;font-family: arial; font-size: 10pt; word-wrap: break-word;">-----Original Message-----<br />From: "Iriswolinsky via Fredslist" <fredslist@gothamnetworking.com><br />Sent: Monday, August 13, 2018 11:42pm<br />To: fredslist@gothamnetworking.com<br />Subject: [Fredslist] Help Needed w/ Uber<br /><br /></p>
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<div><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000; background-color: #ffffff;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000; background-color: #ffffff;"><br /></span></span>
<div style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000; background-color: #ffffff;"> Hi Networkers--</span></div>
<div style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000; background-color: #ffffff;"> A few weeks back </span><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000; background-color: #ffffff;">I texted Uber for a ride and got message the driver would arrive in 14 minutes. About 35 min. later no one had appeared, so a friend drove me to the airport. Uber then charged me a cancellation fee though I didn't cancel my order till they were way late. I missed my flight and had to take a later one. At some point they also said the driver cancelled my ride. <br /></span></div>
<div style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000; background-color: #ffffff;"> They put the cancellation fee on my Uber account, not my credit card, which never dawned on me and feels like theft. There's no way <span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000; background-color: #ffffff;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000; background-color: #ffffff;">to know in advance they'd operate this way. You can't dispute this particular issue online and </span></span><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000; background-color: #ffffff;">you can't </span>call them. The amount isn't alarming but there's a principal involved: They don't do their job right but they keep your money & keep you in the dark. <br /></span></div>
<div style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000; background-color: #ffffff;"> Any suggestions on other ways to proceed appreciated. Or just commiserate with me! Or tell me if Lyft is better. <br /></span></div>
<div style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000; background-color: #ffffff;"> Thanks as always ~</span></div>
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