[Fredslist] Letters for Lisa

[Heidi Simon]

Hi Jane,

 

I've also had issues with T-Mobile in the past. They are extremely difficult
to work with so I sympathize.

I just sent a letter as well.

Hopefully this will help--

 

Heidi Simon

XpressCash Services

Hoboken, NJ 07030

Tel: 201-647-0142

Fax: 707-281-1723

 

Merchant Services Including all major Credit & Debit Cards, Check Guarantee,
ACH & Remote Deposit, Gift & Loyalty Programs, Cash Advance & ATMs

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From: fredslist-bounces at gothamnetworking.com
[mailto:fredslist-bounces at gothamnetworking.com] On Behalf Of
JanPresent at aol.com
Sent: Monday, March 24, 2008 8:50 AM
To: fredslist at gothamnetworking.com
Subject: [Fredslist] Letters for Lisa

 

Monday morning: 

About half a dozen Gothamites have already let me know that they have
written. They have all earned their place in heaven and I bless them. The
message below arrived from Kenya this morning in case anyone hasn't quite
gotten all the facts.

FYI - Fred has tried very hard to help Lisa through proper channels, to
some, but not a whole lot of, avail, as you will read. My intent is to get
the attention of the top banana by annoying him to death with letters. Time
to take on the bureaucracy, Please help this young couple.

JP

 

 

 

 

Just in case here is relevant info:

The name on the account it: Lisa Marie Mueller Elsie
The phone number: 917-412-2354 (my husband's line on the account is
202-294-0302)
Account number: 513008005
The last four digits of my SS: 2704
Address on the account before we moved: 

355 I (eye) Street, SW Apt. 516 Washington, DC 20006

Address on the account once we moved here for Dec and Jan: 

6 Clam Pudding, Plymouth, MA 02360

 

The story:  took the phone to be repaired in the center of Nairobi, kid who
facilitated the repaired stole the sim card out of the phone and replaced it
with another card.  I had no idea it was stolen until I called TMobile to
find out about closing the account (you can't cancel the contract
penalty-free without having a foreign address so we were waiting to get mail
at our new address so that we could fax the proof to TMobile and they could
waive the $400 fee for closing 2 phone lines).  TMobile never notified me of
strange activity on the phone and let the bill accumulate to almost $7000
before they decided I probably couldn't pay that bill.

 

The latest from Fred's lawyer-friend who communicated with TMobile is that
the debt will not bear interest or affect my credit score, but they want me
to pay it off in 2 month!  Which is so not happening. If we have to pay it,
I was going for $100 a month until it is done...we have educational debt
with interest rates that we need to pay off first.

 

 

 

 

Jane W. Present
799 Park Avenue
New York, NY 10021
Phone: 212-988-7602
Fax: 212-988-7315
E-mail janpresent at aol.com





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Create a Home Theater Like the Pros. Watch
<http://home.aol.com/diy/home-improvement-eric-stromer?video=15?ncid=aolhom0
0030000000001>  the video on AOL Home.

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